Frequently Asked Questions
Everything you need to know about shopping for your home at Brisks.
What are your standard shipping times for furniture and decor?
Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days, while larger furniture items requiring freight delivery may take 10-14 business days depending on your location.
What is your return policy if a product doesn't fit my space?
We offer a 30-day return policy on most items. Products must be in their original packaging and unassembled. Please note that return shipping costs may apply for change-of-mind returns.
Do you offer assembly services for large furniture items?
Currently, we provide detailed digital and physical assembly guides for all products. For select metropolitan areas, we offer a 'White Glove' delivery service at checkout which includes professional assembly and packaging removal.
How can I track the status of my home delivery?
Once your order ships, you will receive an email with a tracking link. For large furniture deliveries, our carrier will contact you directly via phone or SMS to schedule a specific delivery window.
Are your materials sustainably sourced?
At Brisks, we prioritize quality and ethics. Many of our wood products are FSC-certified, and we work closely with manufacturers who adhere to strict environmental and fair labor standards.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Klarna and Affirm for larger home investments.